Privacy Policy
This notice sets out the categories of information SpinCity Casino may handle, the purposes behind that handling, and the choices available to you as a registered player.
Last updated: Feb 3, 2026
Information we may gather
To run your account we may hold identifying details, records of your gameplay and transactions, device and connection diagnostics, and the messages exchanged with our team.
We may also examine behavioural and security indicators that help us spot fraudulent activity and preserve the integrity of the SpinCity Casino platform.
Purposes for handling your data
Your information supports everyday operations such as verifying identity, processing payments, answering support tickets, and refining the quality of the service.
De-identified statistics may guide product planning. Any promotional contact is entirely opt-in and can be switched off at any time from your communication settings.
How long we keep it and your entitlements
Records are held no longer than our licensing duties, anti-fraud needs, and operational requirements demand, after which they are securely disposed of.
Subject to the laws that apply to you, you may ask to see, amend, or erase your data; we may first need to confirm who you are before acting on such a request.
Sharing and safeguards
SpinCity Casino may pass information to payment providers, identity-check partners, and the regulators that oversee our operations, always under contractual and legal controls.
We apply encryption, access limits, and monitoring to guard your details, though no online transmission can ever be promised as entirely risk-free.
Support & resources
- The privacy and data-protection contact published in our help centre
- The live support channel accessible from within your SpinCity Casino account