Terms and Conditions
The following conditions govern how you may access and use SpinCity Casino, outlining the duties of both the player and the operator along with the limits that apply.
Last updated: Oct 27, 2025
Who may register and account conduct
Before opening an account you must satisfy the minimum legal age and any eligibility rules that apply where you reside.
Each account belongs to a single person; passing your login to others is prohibited, and safeguarding your credentials and keeping your details current is your responsibility.
Offers, bonuses and promotions
Every promotion at SpinCity Casino carries its own entry criteria, wagering thresholds, and expiry windows, all of which are published alongside the offer.
Exploiting a bonus, registering duplicate profiles, or otherwise gaming the rules may lead to forfeiture of the promotion and any associated winnings.
Availability, limits and dispute handling
Access to the service may be interrupted for scheduled maintenance, security measures, or restrictions imposed by law in a given territory.
Complaints follow a structured procedure with defined response times, resolved in line with our licensing framework and the local law that applies to you.
Licensing and governing authority
SpinCity Casino operates under the oversight of the Lotteries and Gaming Board of Zimbabwe together with the Curaçao Gaming Authority (CGA), and adheres to the obligations those licences impose.
Where a conflict exists between these summarised terms and our full regulatory documentation, the detailed licensed terms and the relevant jurisdiction's law take precedence.
Support & resources
- The official SpinCity Casino support email and help centre
- The Lotteries and Gaming Board of Zimbabwe or Curaçao Gaming Authority as the applicable complaint body